Frequently Asked Questions
Where do you ship?
Where do you ship?
We ship across the entire United States. All orders include free shipping with tracking so you can follow your package every step of the way.
How long does delivery take?
How long does delivery take?
Most orders are delivered within 5–8 business days. You'll receive a tracking number by email once your order ships.
What is your return policy?
What is your return policy?
We offer a hassle-free 30-day return policy. If you're not completely satisfied, contact us at support@ceravibe.com and we'll make it right.
How do I care for my ceramic cookware?
How do I care for my ceramic cookware?
Hand washing is recommended to preserve the ceramic coating. Avoid using metal utensils or abrasive scrubbers. Most pieces are dishwasher-safe — check the product description for details.
How can I contact customer support?
How can I contact customer support?
You can reach our team at support@ceravibe.com. We reply within 1 business day, Monday through Friday.